Frequently Asked Questions
Everything you need to know about shopping with Ashley Stewart.
What is the Ashley Stewart return policy?
We accept returns of unworn, unwashed, and tagged merchandise within 30 days of the original purchase date. Please note that final sale items and intimate apparel are not eligible for return.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to the carrier's website. You can also track your status by logging into your account on our website.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover. We also offer flexible payment options through PayPal and Klarna.
How do I determine my size?
We provide a comprehensive size guide on each product page to help you find the perfect fit. Our garments are specifically designed to flatter plus-size curves from sizes 10 to 36.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make changes or cancellations. You may return the items once they arrive according to our return policy.